All your questions, answered.
Below you will find answers to some typically asked questions around ticketing at 3Arena. If you cannot find the information you are looking for, please contact us at info@3arena.ie and our team will endeavour to respond as soon as possible.
We do not sell tickets at 3Arena however, you can purchase your tickets for any of our shows via Ticketmaster Ireland. Ticketmaster is the only selling agent that 3Arena is associated with and we do not recommend purchasing tickets from any other provider. Parents with young children are advised to buy seated tickets for all shows, in the interests of safety. Accessible seating for all shows may be purchased online via Ticketmaster. Further details around accessible seating can be found here.
Patrons with mobility issues are advised to purchase tickets for our accessible area, in the flat seating area or in the lower-tiered seating from Block A - Block G. For more information visit https://help.ticketmaster.ie/hc/en-ie/categories/360000637817-Accessibility
People with vertigo are also advised to purchase tickets in these sections as seats in the higher section may not be suitable.
Please note: Wheelchairs are not permitted on the ground floor during any show. This is due to health and safety concerns.
If you have any other queries regarding the above, please contact the venue before purchasing tickets at enquiry@3arena.ie.
Unfortunately, no. Only patrons with a standing ticket may stand. Additionally, if you are seated in row 21 on the balcony, you will not be permitted to stand during the performance, for safety reasons.
For your safety, we require that anyone lucky enough to be under the age of 16 must be accompanied by an adult when attending a show.
The prices that we list on our website exclude fees and charges unless otherwise stated. Telephone & online bookings are subject to a 12.5% service charge (max €7.15) per ticket or agents between €2.00 + €3.00 per ticket.
For everybody's safety, we require that you go to the location printed on your ticket. The standing area has a limit on the number of patrons allowed in the area. You will not be admitted to this area without a standing ticket due to crowd control and health and safety measures.
Ticketmaster is our sole ticket agent for all shows at 3Arena, For your own protection, we strongly discourage you from purchasing tickets elsewhere. Unfortunately, customers have been refused entry to 3Arena in the past due to invalid tickets purchased from unofficial vendors and unofficial websites. To reduce disappointment and to guarantee entry, we recommend you purchase all tickets via Ticketmaster.
