Help Center

For the health and safety of our staff and customers, we are now cashless at all our bars and shops.

Professional cameras with detachable lenses are not permitted, but you can bring a compact camera with a lens no bigger than 35 mm.

Patrons with mobility issues are advised to purhcase tickets in our accessible area via this Ticektmaster link - https://help.ticketmaster.ie/hc/en-ie/articles/360004182917-I-have-accessible-requirements-how-do-I-book-tickets-that-will-meet-my-needs- 

People with vertigo are advised to purchase tickets in the lower sections of the tiered seating. If you have any other queries regarding this, please contact us via email at enquiry@3arena.ie.

Please note: Wheelchairs are not permitted on the ground floor during any show. This is due to health and safety concerns.

The capacity for a fully standing show is 13,000 and for fully seated it is 9,000.

We do not have any sit down areas for food. There are hot dog stands, sweets and popcorn stalls on each floor.

Food and beverages cannot be brought into the venue. We have various bars and retail units throughout the venue serving alcoholic and non-alcoholic beverages, as well as a range of confectionery and snacks. 

Our Box Office is located at the front of the building on the Liffey side. Please go to this entrance and you can collect your tickets. The Box Office opens at 6.30pm on the night of every show.

As a general rule, infants and young toddlers are not permitted entrance to a show for Health and Safety reasons. However, for some family shows, this rule is lifted. Please contact the venue directly to enquire about a specific show and the rules around infants and toddlers.

Most of our shows will have an age limit of over 16's, unless otherwise stated. The standing area at all shows at 3Arena is strictly over 14's unless otherwise stated by the venue. Anyone attending under the ages of 16 must be accompanied by an adult of 18+. If you are unsure please feel free to contact us. Please note for all events parents with children under the age of 14 must have a seated ticket. From time to time the age limit on some shows will increase, this will be at the discretion of the promoter.

All bars in the venue are over 19's and a valid ID must be presented to purchase alcohol.

Please refer to your tickets which will give you the door opening times and show start times. Additional information can also be found on our website and the promoter’s website. 

If you have purchased your tickets on www.ticketmaster.ie, an email will be sent to you giving you further concert information. Due to the nature of live entertainment all times including end of show times are approximate and subject to change. We cannot confirm exact times to when the main artists will arrive on stage in advance. Please allow additional travel time to get through security checks, ticket checks and box office collections. Arrive early to avoid disappointment.

3Arena has a wide range of outlets. Our kiosks offer our customers a variety of snacks, confectionery, hot and cold drinks, and the bars at 3Arena provide our customers with a range of alcoholic beverages. We have official merchandise stalls open at every show at 3Arena which offer a selection of official concert memorabilia for sale. Patrons are advised not to buy merchandise from vendors outside 3Arena, as these are not licensed suppliers and the quality of products cannot be guaranteed.

No, we do not offer cloakroom facilities at 3Arena. 

If you believe you have lost an item when at a show at 3Arena, please contact us via email at enquiry@3arena.ie to report your loss and we will endeavour to find your property quickly and without fuss. You can also call the venue on 01 866 3400 and speak to one of our team who will do their best to assist you. 

Patrons are advised to bring as little as possible when attending a show. Large bags/backpacks/suitcases are not permitted. Professional style cameras are strictly prohibited. The unauthorised use of cameras, video or any other form of recording equipment is also strictly prohibited. At certain events, the promoter or artist may request a ban on all photography. If this is the case, announcements will be made in the venue. No food or drink is to be brought into the venue.

All tickets with GA (General Admission) are Standing Tickets.

Please go to the Seating Plan for a detailed layout of the seating area. When purchasing tickets, please make sure you select Section and Location in order to purchase tickets in your preferred area. 

Ticketmaster are the sole ticket agents for all shoiws at 3Arena and we strongly discourage our patrons from purchasing tickets from any other website or vendor. Customers have been refused entry to shows previously due to invalid tickets bought from unofficial vendors and unofficial websites. To avoid disappointment and guarantee entry, we recommend you purchase all tickets via Ticketmaster.

Once you purchase a ticket, whether it is standing or seated, you must go to that designated location which is printed on your ticket. The standing area has a limit to the number of patrons allowed in the area. We cannot allow patrons to enter this area without a ticket due to crowd control and health and safety reasons.

If you leave the venue during a show, you will not be re-admitted. This is a strict policy with no exceptions. 

You can purchase your tickets for events held at 3Arena through Ticketmaster. 3Arena does not sell tickets. You can purchase your tickets via Ticketmaster at www.ticketmaster.ie Please note, Ticketmaster are the only selling agent 3Arena are associated with and we do not recommend purchasing tickets from any other site.

Yes. If you have registered for Three Presale, you will receive a text message before every show at the venue, to confirm when presale tickets will go on sale. 

Yes. As a Three customer you can get access to presale tickets in advance of general sale. Just text MUSIC to 51020 and you will receive a text back to confirm your request.

3Arena is located at North Wall Quay, Dublin and accessible via all public transport routes inlcuding Luas/ Tram, Dart/ Rail and Bus. The venue is a 25 minute walk from the city centre and a ten minute cycle. If you are driving to the venue, car parking is available in the vicinity. We would encourage you to avail of public transport where possible. 

Primary CTA, https://3arena.ie/homepage,
Secondary CTA, https://3arena.ie/events,
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Please contact us via email at info@3arena.ie or by telephone on 01 866 3400. 

Patrons with mobility issues are advised to purhcase tickets in our accessible area via this Ticektmaster link - https://help.ticketmaster.ie/hc/en-ie/articles/360004182917-I-have-accessible-requirements-how-do-I-book-tickets-that-will-meet-my-needs- 

People with vertigo are advised to purchase tickets in the lower sections of the tiered seating. If you have any other queries regarding this, please contact us via email at enquiry@3arena.ie.

Please note: Wheelchairs are not permitted on the ground floor during any show. This is due to health and safety concerns.

Phone and internet bookings are subject to 12.5% (max €7.15) service charge per ticket via Ticketmaster. 

All tickets with GA (General Admission) are Standing Tickets.

Please go to the Seating Plan for a detailed layout of the seating area. When purchasing tickets, please make sure you select Section and Location in order to purchase tickets in your preferred area. 

Ticketmaster are the sole ticket agents for all shoiws at 3Arena and we strongly discourage our patrons from purchasing tickets from any other website or vendor. Customers have been refused entry to shows previously due to invalid tickets bought from unofficial vendors and unofficial websites. To avoid disappointment and guarantee entry, we recommend you purchase all tickets via Ticketmaster.

Once you purchase a ticket, whether it is standing or seated, you must go to that designated location which is printed on your ticket. The standing area has a limit to the number of patrons allowed in the area. We cannot allow patrons to enter this area without a ticket due to crowd control and health and safety reasons.

If you leave the venue during a show, you will not be re-admitted. This is a strict policy with no exceptions. 

You can purchase your tickets for events held at 3Arena through Ticketmaster. 3Arena does not sell tickets. You can purchase your tickets via Ticketmaster at www.ticketmaster.ie Please note, Ticketmaster are the only selling agent 3Arena are associated with and we do not recommend purchasing tickets from any other site.

Yes. If you have registered for Three Presale, you will receive a text message before every show at the venue, to confirm when presale tickets will go on sale. 

Getting to 3Arena couldn't be easier. The quickest way is to use public transport. The  Luas Red Line will leave you right outside the venue. The DART and buses leave you within a 20 minutes walk. View our 'Travel' section to see further information.