What to expect on your next visit

Is 3Arena now open?  
Yes, we are now open and adhering to government guidelines. 

Can I attend this event with a PCR or Antigen test?
No, a negative PCR or antigen test will not be accepted for entry to the venue, as per current Government rules. A Digital Covid Certificate and Photo ID are the only documents accepted to enter the venue. More info about Digital Covid Certs and how to obtain them can be found on the www.gov.ie website.

Is social distancing in place at your bars?  
Yes, a
s per Government Guidelines we are implementing social distancing at bars queues. Please adhere to the markings on the floor and follow staff direction. We also ask that you be patient and follow staff direction throughout the venue.

How can I get a refund?
Refunds can be obtained from Ticketmaster. Please go to My Account on www.ticketmaster.ie and select “Full refund for a rescheduled/cancelled event”. Automated refunds will take up to 48 hours to process. 

I purchased tickets for a show in 2019/2020. Are they still valid?
Yes, all tickets purchased for the original show date will be valid for the rescheduled date. 

Can I pay cash in the venue?
For the health and safety of our staff and customers, we are now cashless at all our bars and shops.

Do I have to wear a mask?
Masks must be worn when entering the venue and in all public areas. You may only take your mask off if you are having food or drinks. Masks must be worn at all other times, including while watching the show, whether seated or standing.